Privacy Policy

We collect the following categories of information:

• Contact information — your name, email address, phone number, and mailing or shipping address when you contact us, create an account, or place an order.
• Order information — products purchased, order totals, and transaction history. Payment card details are processed by our payment provider and are not stored on our servers.
• Browsing & analytics data — pages viewed, links clicked, referring site, device and browser type, and approximate location, collected automatically as you use the site.
• Cookies & similar technologies — small files stored on your device that help the site function and allow us to understand usage (see Cookies below).

We use the information we collect to:

• Process, fulfill, and ship your orders, and provide support.
• Send order confirmations, shipping updates, and service messages.
• Send marketing emails where you have opted in — you can unsubscribe at any time.
• Operate, maintain, secure, and improve our website and products.
• Detect and prevent fraud, and comply with our legal obligations.

We use cookies and similar technologies to keep your cart working, remember preferences, and measure site performance. You can control or disable cookies through your browser settings, though some features of the site may not function properly without them.

We share information with trusted service providers who help us run our business, only as needed to perform their services. These typically include:

• Payment processing — to securely authorize and complete transactions.
• Analytics — to understand how visitors use the site so we can improve it.
• Email & communications — to deliver order, service, and marketing messages.
• Shipping & fulfillment — to deliver the products you order.

We do not sell your personal information. We may also disclose information if required by law or to protect our rights.

We keep personal information only for as long as needed to fulfill the purposes described in this policy — including order history, accounting and tax obligations, and dispute resolution — after which we delete or anonymize it.

Depending on where you live, you may have the right to access, correct, or delete the personal information we hold about you, to object to or restrict certain processing, and to opt out of marketing. To exercise any of these rights, contact us at hello@primetimespices.com. We will respond within the timeframe required by applicable law.

Our site is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us with personal information, please contact us and we will delete it.

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. Material changes may be communicated through the site or by email where appropriate.

Questions about this policy or your information? Reach us at hello@primetimespices.com or through our contact page.